Support
Email support@nutriwright.com. We answer within two business days.
Please don't send health details, medication names or screenshots of your private profile by email. We never need them to help you.
Common questions
I can't sign in
Sign in with the same method you used when you signed up. If you set up a recovery phrase, keep it somewhere safe: it is the only way to restore your private health details on a new phone.
Why was a recipe or product hidden?
It conflicts with a health detail someone in your household saved privately. NutriWright doesn't say whose or which, so nobody's private details are revealed.
Subscriptions and refunds
Subscriptions bought in the app are billed by Apple or Google. Manage or cancel them in your phone's subscription settings (App Store or Google Play); refunds for those purchases are handled by Apple or Google. Store orders placed through our website checkout are covered by our terms.
Deleting your account
In the app: Settings → Account & privacy → Delete account. See how account deletion works, including how to ask us to delete it if you no longer have the app.
Privacy
Read our privacy policy for what we collect, why, and your rights.